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Our Policies

International Orders

Please beware that your order may be subject to local duties and taxes

Our Shipping Policies for Domestic Orders 

Canada: Shipping fees are dependent on the weight and items of your order. Ranging from $3 to $10. Please note, regular lettermail does not include tracking. We strongly recommend adding the option of tracked lettermail for $10.

ALL Barrettes/Hair Clips will ship as a package to prevent shipping damage.

 Orders above $60 will ship for FREE (tracking included) with Purolator, Canada Post or UPS.

The option to upgrade shipping is available at checkout.

USA: We use a calculated shipping app to estimate your fee.
Orders above $60 CAD will ship for FREE (tracking included)

International: Shipping calculated at checkout.

Lost Package? 

Unfortunately, shipping times vary and are unpredictable. We have no control over where your package is located.

If you feel like your package is lost, our policy is to wait 4 weeks (domestic) and 6 weeks (international) before we consider a replacement order.


Wrong Address

ElleaShop does not take responsibility for a misspelled address. Please carefully review your details before placing your order. If you notice you entered your address incorrectly, reach out to our team as quickly as possible and we will happily modify it if the order hasn't been completed yet. 


Return Policy

If your accessory from ElleaShop somehow has any damage due to craftsmanship, we will happily replace your item.


!Please do not leave any children unattended with our products!


Look Essentiel

Beauty Institute

695 Principale Street
Petit-Rocher, New-Brunswick


Loleries Atelier-Boutique


107 Child St
Coaticook, Quebec

Boutique & Institut Sublime du Nord

Beauty Institute

287 QC-138
Les Escoumins, Quebec

Espace Boho


4796 Rue Foster
Waterloo, Quebec

Institut Nomis

Beauty Institute

962 Rue Paradis
Roberval, Quebec

Carte Blanche Coiffure

Beauty Institute

1602 3e Avenue
Val-d'Or, Quebec

Le Salon Oseka

Hair Salon

1118 boul. du Curé-Labelle
Blainville, Quebec

L'Avenue Beauté

Beauty Institute

25 Rue Chouinard
Repentigny, Quebec


Beach Bum Hair Studio

Hair Salon

79 Main Street
Penetanguishene, Ontario

Hair By Jess

Hair Salon

Milton, Ontario



Floral Shop & Boutique

622 Connaught Drive
Unit B
Jasper, Alberta

Creative Goods & Co.


105 - 3 Avenue NE
Slave Lake, Alberta


Our Social Collective Inc.

833 102 Avenue
Dawson Creek, British-Columbia

Rebel Beauty Inc.

1500 101 Avenue
Dawson Creek, British-Colombia


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