Our Policies
International Orders
Our Shipping Policies for Domestic Orders
Canada: Shipping fees are dependent on the weight and items of your order. Ranging from $3 to $10. Please note, regular lettermail does not include tracking. We strongly recommend adding the option of tracked lettermail for $10.
ALL Barrettes/Hair Clips will ship as a package to prevent shipping damage.
Orders above $60 will ship for FREE (tracking included) with Purolator, Canada Post or UPS.
The option to upgrade shipping is available at checkout.
USA: We use a calculated shipping app to estimate your fee.
Orders above $60 CAD will ship for FREE (tracking included)
International: Shipping calculated at checkout.
Lost Package?
Unfortunately, shipping times vary and are unpredictable. We have no control over where your package is located.
If you feel like your package is lost, our policy is to wait 4 weeks (domestic) and 6 weeks (international) before we consider a replacement order.
Wrong Address
ElleaShop does not take responsibility for a misspelled address. Please carefully review your details before placing your order. If you notice you entered your address incorrectly, reach out to our team as quickly as possible and we will happily modify it if the order hasn't been completed yet.
Return Policy
If your accessory from ElleaShop somehow has any damage due to craftsmanship, we will happily replace your item.
!Please do not leave any children unattended with our products!
New-Brunswick
Look Essentiel
Beauty Institute
695 Principale Street
Petit-Rocher, New-Brunswick
Quebec
Loleries Atelier-Boutique
Boutique
107 Child St
Coaticook, Quebec
Boutique & Institut Sublime du Nord
Beauty Institute
287 QC-138
Les Escoumins, Quebec
Espace Boho
Boutique
4796 Rue Foster
Waterloo, Quebec
Institut Nomis
Beauty Institute
962 Rue Paradis
Roberval, Quebec
Carte Blanche Coiffure
Beauty Institute
1602 3e Avenue
Val-d'Or, Quebec
Le Salon Oseka
Hair Salon
1118 boul. du Curé-Labelle
Blainville, Quebec
L'Avenue Beauté
Beauty Institute
25 Rue Chouinard
Repentigny, Quebec
Ontario
Beach Bum Hair Studio
Hair Salon
79 Main Street
Penetanguishene, Ontario
Hair By Jess
Hair Salon
Milton, Ontario
Alberta
AlpenFlora
Floral Shop & Boutique
622 Connaught Drive
Unit B
Jasper, Alberta
Creative Goods & Co.
Boutique
105 - 3 Avenue NE
Slave Lake, Alberta
British-Colombia
Our Social Collective Inc.
833 102 Avenue
#201
Dawson Creek, British-Columbia
Rebel Beauty Inc.
1500 101 Avenue
Dawson Creek, British-Colombia